Support
Contact Appentic from the dashboard and follow your tickets.
Open a support ticket from the dashboard when something isn't working or you have a question.
Open a ticket
- Open the user menu and choose User settings, then Support.
- Under Contact support, enter a Subject and a Message.
- Click Send message.
We reply by email to the address shown under Reply to, which is your account's email. Reply to our email to add to the same ticket.
Your tickets
Your tickets lists your recent tickets, each with its reference number and marked Open or Closed.
What to include
- the project and service the problem is about
- what you did, what you expected and what happened instead
- when it happened, and any message from the Events or Logs page
If you can't sign in, or your account is suspended, write to hello@appentic.com.